---
title: "Slack command reference"
description: "Every /ff command and reaction shortcut in one place."
canonical: https://firefight.app/docs/incidents/slack-commands/
---

# Slack command reference

Firefight registers two identical slash commands, `/firefight` and its short alias `/ff`. These docs use `/ff`. Most commands act on the incident whose channel you run them in, so unless noted otherwise, run them **inside an incident channel**.

## Work from anywhere

| Command | What it does |
|---|---|
| `/ff new` | Declare a new incident. Opens the declare dialog, then creates the incident channel. |
| `/ff list` | List the incidents that are currently live. |
| `/ff home` | Open the Firefight home dialog, an overview with quick actions for common tasks. |

## Run the response

| Command | What it does |
|---|---|
| `/ff lead` | Assign the incident lead. |
| `/ff status` | Change the incident's status. |
| `/ff severity` | Change the incident's severity. |
| `/ff update` | Post an incident update. One dialog covers status, severity, and a written summary of where things stand. |
| `/ff summary` | Edit the incident's summary. |
| `/ff invite` | Invite teammates into the incident channel. |
| `/ff escalate` | Urgently notify people and request an acknowledgement, so you know help is coming. |

## Track the work

| Command | What it does |
|---|---|
| `/ff action` | Create an action item, something to do now as part of the response. |
| `/ff actions` | List the incident's action items and their status. |
| `/ff followup` | Create a follow-up, something to do after the incident is over. |
| `/ff followups` | List the incident's follow-ups. |
| `/ff timeline` | Show the incident's timeline of key events. |
| `/ff catchup` | Get an AI-written summary of the incident so far, useful when joining late. |

## Connect incidents

| Command | What it does |
|---|---|
| `/ff link` | Link this incident to another one. |
| `/ff relate` | Mark another incident as related to this one. |
| `/ff duplicate` | Mark this incident as a duplicate of another. |

## Wrap up

| Command | What it does |
|---|---|
| `/ff close` | Close the incident. `/ff resolve` does the same thing. |
| `/ff reopen` | Reopen a closed incident with the same channel and history. |
| `/ff postmortem` | Generate an AI-drafted postmortem from the incident's timeline and discussion, ready to edit in the dashboard. |
| `/ff shoutout` | Recognize a teammate who came through during the incident. |

## Reaction shortcuts

Inside an incident channel, reacting to any message turns it into a record. No command needed.

| Reaction | What it does |
|---|---|
| 💥 `:boom:` | Turn the message into an **action item**. |
| ▶️ `:arrow_forward:` | Turn the message into a **follow-up**. |
| ❤️‍🔥 `:heart_on_fire:` | Give the message's author a **shoutout**. |

## Mention the bot

In an incident channel, mention **@Firefight** in a message to ask questions about the incident. It answers from the incident's own timeline and discussion.