Slack command reference

Firefight registers two identical slash commands, /firefight and its short alias /ff. These docs use /ff. Most commands act on the incident whose channel you run them in, so unless noted otherwise, run them inside an incident channel.

Work from anywhere

Command	What it does
/ff new	Declare a new incident. Opens the declare dialog, then creates the incident channel.
/ff list	List the incidents that are currently live.
/ff home	Open the Firefight home dialog, an overview with quick actions for common tasks.

Run the response

Command	What it does
/ff lead	Assign the incident lead.
/ff status	Change the incident’s status.
/ff severity	Change the incident’s severity.
/ff update	Post an incident update. One dialog covers status, severity, and a written summary of where things stand.
/ff summary	Edit the incident’s summary.
/ff invite	Invite teammates into the incident channel.
/ff escalate	Urgently notify people and request an acknowledgement, so you know help is coming.

Track the work

Command	What it does
/ff action	Create an action item, something to do now as part of the response.
/ff actions	List the incident’s action items and their status.
/ff followup	Create a follow-up, something to do after the incident is over.
/ff followups	List the incident’s follow-ups.
/ff timeline	Show the incident’s timeline of key events.
/ff catchup	Get an AI-written summary of the incident so far, useful when joining late.

Connect incidents

Command	What it does
/ff link	Link this incident to another one.
/ff relate	Mark another incident as related to this one.
/ff duplicate	Mark this incident as a duplicate of another.

Wrap up

Command	What it does
/ff close	Close the incident. /ff resolve does the same thing.
/ff reopen	Reopen a closed incident with the same channel and history.
/ff postmortem	Generate an AI-drafted postmortem from the incident’s timeline and discussion, ready to edit in the dashboard.
/ff shoutout	Recognize a teammate who came through during the incident.

Reaction shortcuts

Inside an incident channel, reacting to any message turns it into a record. No command needed.

Reaction	What it does
💥 :boom:	Turn the message into an action item.
▶️ :arrow_forward:	Turn the message into a follow-up.
❤️‍🔥 :heart_on_fire:	Give the message’s author a shoutout.

Mention the bot

In an incident channel, mention @Firefight in a message to ask questions about the incident. It answers from the incident’s own timeline and discussion.