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Pricing

Cheaper than one hour of downtime

One plan. Everything included.
You pay for the people who run incidents, not the people who watch them.

$ 15 /responder/month

Unlimited viewers, free

Billed only for people who run incidents

  • AI postmortem drafts
  • AI Slack thread summaries
  • AI similar incident search
  • Runbooks linked to services & severities
  • Service catalogue with team ownership
  • Slack-native incident management
  • Roles, actions & follow-ups
  • Webhooks & REST API
  • Full audit trail & incident history
Start your 14-day free trial

No credit card required · Cancel anytime

Prefer to run it yourself? FireFight is open-source. Self-hosting docs and GitHub repo →

What's included

Everything you need to run incidents well

No feature gates. No add-ons.
Everything below is included at $15 per responder.

AI postmortem drafts
FireFight reads the incident timeline and Slack thread and drafts the postmortem for you. Start from a draft, not a blank page.
AI Slack thread summaries
Long incident channel? Run /firefight catchup and get a clean, structured summary so engineers rotating in mid-incident are up to speed in seconds.
AI similar incident search
FireFight surfaces past incidents that match what you're seeing right now, with the timeline and resolution. Stop solving the same problem twice.
Runbooks
Attach runbooks to services, severities, or incident types. The right one surfaces in the channel the moment an incident matches.
Declare & resolve in Slack
Run /firefight declare to spin up a channel, notify responders, and start the clock without leaving Slack.
Incident roles
Assign an Incident Lead and bring in responders from Slack. Everyone knows their job from the first minute.
Actions & follow-ups
Create action items mid-incident. They survive the postmortem and stay tracked until they're closed.
Configurable severities & statuses
Define your own severity levels (P1, P2, SEV-1, however your team labels them) and lifecycle statuses.
Automatic incident timeline
Every state change, role assignment, and status update is captured automatically. No manual logging during a P1.
Postmortem editor
Rich-text editor with sections for summary, contributing factors, and action items. Revision history with restore. Export as PDF or Markdown.
Service catalogue
Define your services, teams, and ownership in one place. Reference catalogue entries on incidents so context is captured from the first minute.
Incident metrics
MTTR, active incident counts, and severity breakdown across your workspace. See whether your reliability is moving the right direction.
Webhooks & REST API
Wire FireFight into your stack. Send incident events out to any tool, declare incidents from any source via the API. Build the integrations you need with the tools you already use.
Slack channel management
Channels are created, named, and archived automatically. No manual housekeeping after an incident closes.
Full audit trail
Every action logged with a timestamp and actor. Immutable record for compliance and post-incident review.
FAQ

Common questions

What happens after the 14-day trial?

At the end of your trial, you'll be asked to enter a payment method. If you don't, your workspace is paused. No incidents can be declared, but all your data is preserved. You can reactivate anytime by entering a card.

What counts as a responder?

A responder is someone who acts on an incident, not someone who watches one. You become a responder the first time you sign in to the dashboard, declare an incident, change a status or severity, post an official update, take or get assigned a role, create or complete a follow-up, or edit a postmortem. Following along in Slack stays free, forever: joining any incident channel and posting in the thread never costs anything. Responders are added automatically, so nobody is ever blocked in the middle of an incident, and you review and remove them from your dashboard.

So most of my company is free?

Yes. Viewers are unlimited. In a 100-person engineering org where 20 people run incidents, you pay for 20. The other 80 can follow any incident in Slack and add context in the channel without costing anything.

Can I cancel anytime?

Yes. No annual contracts, no cancellation fees. Cancel from your workspace settings at any time. Data is kept for 30 days after cancellation in case you reactivate, then permanently deleted.

Do you offer annual billing?

Not yet. Monthly billing only for now. Annual billing with a discount is on the roadmap. We'll announce it in the changelog when it's ready.

Is there an enterprise plan?

No. FireFight is designed for startups and engineering-led SMBs. We deliberately don't have an enterprise sales motion. No procurement, no NDAs, no six-month implementations. If your team needs SAML SSO or SCIM, email us and we'll talk.

What integrations are included?

Webhooks and a public REST API are supported today, so you can wire FireFight into any tool that speaks HTTP. First-party integrations for Datadog, Sentry, GitHub, Linear, and PagerDuty are on the roadmap. All future integrations will be included in the same plan at no extra cost.

Install before another incident

14-day free trial. No credit card. 5-minute setup.

Start free trial