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PagerDuty Opsgenie Built for Slack

On-call and paging Wake the right person, and tell them why

Pull in a teammate and know they are coming, or page whoever is on call through PagerDuty or Opsgenie. Halon takes the first look before anyone is awake.

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14 days free, then $99 a month per workspace. Nobody on the team needs a seat.

How it works

Escalations in Slack, pages in your on-call tool

Your rotations stay in PagerDuty or Opsgenie. Firefight knows who is on call and keeps the incident and the page in step.

Escalate

Pull someone in, and know they are coming. They get a direct message to acknowledge, and a reminder if they don't. The channel sees the moment they join.

  • From Slack or the dashboard
  • Acknowledge in one click
  • A reminder if nobody answers
  • Every escalation on the timeline

Page

Page through PagerDuty or Opsgenie. Your schedules stay where they are, and the page and the incident stay in step both ways.

  • PagerDuty and Opsgenie
  • Who is on call, read live
  • Acknowledgements flow both ways
  • Every page on the incident

Halon on call

Halon takes the first look at 3am. It reads the logs, deploys and metrics, and the person paged wakes up to the likely cause and a proposed fix.

  • Off until you turn it on
  • A spending limit you set
  • The answer travels with the page
Around the page

What happens before and after someone is woken

  • Schedules stay put

    Keep your rotations in PagerDuty or Opsgenie, with one schedule to maintain.

  • One page, kept in step

    Resolve the incident and the page resolves, and whatever happens in your tool shows on the timeline.

  • The person on call can approve the fix

    Let whoever was woken approve the change they were woken for, without waiting on anyone else.

  • Agreed fixes run on their own

    Decide ahead which rollbacks and restarts Halon may make alone, and it tells you what it did and how to undo it.

  • Page from a workflow

    Wake whoever is on call as one step of a workflow, even with no on-call tool connected.

  • Page from a chat or your agents

    Ask Halon to page whoever is on call, or let your own agents do it, under the same approval rules.

Documentation

Read how it works

Wake the right person, with the answer

Connect Slack, then PagerDuty or Opsgenie. Your schedules stay where they are.

Sign in with Slack

14 days free, cancel whenever you like. Or run it on your own servers.